What is the cut-off for Next Day shipping?

We offer next day shipping for all orders placed before 3pm (excluding Friday).

Our 3pm cut-off is strict and is mentioned with a countdown timer on every product page, so we strongly advise that customers check out as soon as possible. If an order is placed shortly after this cut-off period, it's unlikely that it will make the daily UPS collection.

If an order is placed with us on a Friday, regardless of what shipping method is chosen - be it Express or Express Saver - we cannot guarantee a Saturday arrival. 

With the above in mind, customers can arrange collection from our store in Kingston Upon Thames. Just be sure to mark your order as such and leave a comment and we can pack your items and leave them with reception, who operate 7 days a week, from 8am-6pm (Sunday - 10am - 4pm).